The knowledge is already there

Frontier models already know most of what they’re about to say. Ask one to change an order and it knows the order, the tool and the next step before it starts. Then it writes all of it out anyway, like a person spelling out every word before they say it.

People don’t work this way. The first time you solve a kind of problem, you reason through every step. After enough reps, the choices become instinct. Experts are fast because they decide.

We’re building DecGen (decision generation) models: models that decide instead of generate. We’re starting with customer support agents.

We think this is how models will work: acting on the world through decisions, not by writing everything out.